Welcome to At Your Service: Your Wooden Floor Care & Cleaning Experts in Melbourne
At Your Service, we understand the beauty and value of wooden floors to your home or commercial space. That’s why we’re dedicated to providing top-notch wooden floor care and cleaning services across Melbourne, ensuring your timber floors remain pristine for years.
Our Services
Wooden Floor Installation & Maintenance
At Your Service guides you through every step when installing new wooden floors. Our comprehensive services include design advice, project management, product supply, specialist installation, and aftercare. We employ a highly qualified team of flooring specialists who ensure seamless management from start to finish, coordinating with other trades as required to bring your vision to life.
Professional Wooden Floor Cleaning
Our wooden floor cleaning services go beyond the basics. At Your Service employs advanced techniques and equipment to tackle the toughest grime and dirt, leaving your floors looking as good as new. We specialise in removing abrasive surfaces and grime that regular mopping can’t handle, using professional-grade cleaning solutions and machinery explicitly designed for wooden floors.
Polishing and Refinishing
To keep your wooden floors shining, we offer polishing and refinishing services tailored to your flooring needs. Our team uses eco-conscious polishes and the latest techniques to ensure a perfect finish, restoring your timber floors’ natural beauty and shine without toxic fumes.

Why Choose At Your Service?
- Tailored Solutions: Every floor is unique, and so are our services. We tailor our approach to meet the specific needs of your wooden floors.
- Expert Team: Our specialists have years of experience in wooden floor care, ensuring professional and efficient service.
- Eco-Friendly Options: We prioritize using non-toxic, environmentally friendly products and processes to protect your health and the planet.
- Comprehensive Care: From installation to ongoing maintenance, we offer complete services to keep your wooden floors in top condition.

Client Testimonials
“The team’s professionalism, attention to detail, and exceptional service transformed our floors into a stunning feature of our house. They went above and beyond, making our floors look brand new again. Highly recommend!”
Emma & Luke K.
Preventative Care and Maintenance
At Your Service, we believe in proactive care. Our maintenance packages are designed to preserve the longevity and appearance of your wooden floors, including professional cleaning, nourishing treatments, and refinishing services to address wear and tear before it becomes a significant issue.
Expert Advice and DIY Tips
We’re not just about providing services; we’re here to empower you. Our website and consultations offer valuable advice on daily care, including the best products to use, handling spills and stains, and steps to protect your floors from damage.
FAQs: Wooden Floor Care & Cleaning
Can I mop my wooden floors?
Yes, but use a damp mop rather than a wet one and opt for a PH-neutral floor cleaner to avoid damaging the wood.
Is it necessary to polish or refinish my wooden floors?
Polishing should be done every few months to protect the finish and restore shine. Depending on wear and tear, refinishing might be needed every 3-5 years.
What products are safe to use on my wooden floors?
Use eco-friendly, non-toxic cleaning solutions specifically designed for wooden floors. Avoid harsh chemicals and excessive water.
How can I protect my wooden floors from scratches?
Use protective pads under furniture, clean floors of dirt and grit, and immediately wipe up spills to prevent water damage and stains.
Can steam cleaning be used on wooden floors?
Steam cleaning is not recommended as it can cause finishes to peel, whiten, or cloud, potentially damaging the wood.
What should I do if my wooden floors get scratched or dented?
Minor scratches can often be buffed out, but deeper dents and scratches might require professional sanding and refinishing.
How can I remove stains from my wooden floors?
Immediate blotting is crucial for spills. For stubborn stains, a gentle wood floor cleaner tested on an inconspicuous area first may be effective.
Is it okay to wear shoes on wooden floors?
It’s best to avoid wearing high heels or hard-soled shoes on wooden floors to prevent damage. Consider implementing a no-shoe policy indoors.
How do I maintain the shine on my wooden floors?
Regular cleaning with the right products, occasional polishing, and professional maintenance can keep your wooden floors shining for years.